Contact Raise101
Email hello@raise101.com and a person reads it. We aim to answer within one business day.
You cannot get into your account
If your organization pays for your seat, ask whoever set it up: they can create a reset link for you from your profile on their team page, and it works immediately. If you pay for Raise101 yourself, email us from the address on your account and we will send you one.
Billing, receipts, and canceling
You can cancel any time from the billing page in your account, and Stripe emails a receipt for every payment automatically. If something looks wrong on an invoice, send it to us and we will sort it out.
Buying for a team
Team plans bill $49 per person per month and follow your roster automatically. Add someone and the next invoice reflects it; deactivate them and the seat stops billing straight away.
Purchase orders and invoicing
Some finance offices cannot pay by card. Tell us what your process needs and we will work with it rather than making you fight the checkout page.
Before you write about the CFRE exam itself
Raise101 is an independent training provider and is not affiliated with CFRE International. For anything about registering for the real exam, eligibility, or application deadlines, go to CFRE International directly. We can only help with the practice exam here.